Berea College

Facilities Management RFP

Berea College (Berea, KY) retained Support Service Group,LLC to assess the campus facilities management operations and develop a RFP. The departments include were: plant operations & maintenance, custodial, and grounds. A RFPwas developed and sent to four qualified management companies. A contract was successfully negotiated with the selected contractor.

Dining Services Assessment

Berea has used the same dining services contractor for over 30 years. SSG conducted an extensive student needs assessment, an operational efficiency assessment, and complete financial and contract review. A program improvement plan was developed to improve student satisfaction, coupled with an operational improvement plan.

The comprehensive assessment was completed on schedule and on budget.  SSG completed the contract negotiations for Berea successfully and on schedule.

Annual Retainer

As a result of the successful Dining Services Assessment, Berea retained Support Service Group, LLC for an additional year to monitor the recommended program enhancements implementation.  All programs were successfully implemented which resulted in substantial improvements in student satisfaction.