Wofford College

Dining Services Assessment

Wofford College (Spartanburg, SC) retained Support Service Group, LLC to evaluate the planned retail space in the new housing village and make recommendations for additional retail dining venues. Additionally, SSG assessed the Wofford long-term contractor’s ability to improve student satisfaction, within existing budgetary parameters. SSG conducted a dining services needs assessment. A program improvement plan was developed to improve student satisfaction, coupled with the recommended contract renegotiation strategy.