Hastings College

Dining Services Assessment

Hastings College (Hastings, NE) has used the same dining services contractor for over 20 years. SSG conducted an extensive student needs assessment, an operational efficiency assessment, and complete financial and contract review. A program improvement plan was developed to improve student satisfaction, coupled with an operational improvement plan.  The comprehensive assessment was completed on schedule and on budget and a new contract was negotiated with the existing contractor.

Annual Retainer

As a result of the successful assessment project, Hastings elected to retain Support Service Group, LLC for a year to implement the recommended program changes.  All program changes were successfully implemented resulting in greatly improved student satisfaction.